British Banking Rip-off (& there's more!)

It would be best if you read the previous post first. I will give you a couple of minutes to do that before I continue.

Done? Okay, so finally after "seven working days", which was actually eight working days the money left my Lloyds credit card late on the 24th. I had set up a number of payments to go out from my current account to pay the bills I had not been able to pay last month.

However, Lloyds neglected to tell me that the money would leave my credit card in seven working days but not actually hit my current account for another two to three days! The next thing I know I am getting a text from lloyds saying I do not have enough money in my account to pay the bills.

I then phoned the credit card people and after a long-sih conversation was transferred to the telephone banking people who said that actually I need to speak to the credit card people who then said they had had a bit of a backlog and were very sorry that I had not been told the right information but it would be all okay as I would be getting my money by the end of the week. Remember I asked for this transfer from one Lloyds account to another Lloyds account on the 12th August and they are patting themselves on the back for completing it by the 28th August. I think you will agree an incredible achievement in this day and age.

I explained what that I was paying bills on the basis the money would be there and they apologised and said it would be okay by the end of the week. I explained again that I was trying to pay bills now on the basis of the information they had given me and they apologised for that but could do nothing to help.

I asked to have my credit facilities extended to cover the money that was being returned to my account so that the bills could get paid but they said that due to my credit rating they were not able to do that but everything would be okay by the end of the week. I explained again that it was not acceptable and that as the money was being transferred from one Lloyds account to another Lloyds account. After moving up the ladder a bit and in a phone call lasting over an hour I finally was told they would extend my credit facilities by less than half of the amount that was being transferred and for the privilege I would pay 19.3% interest.

I think next time I need money I will go straight to the loan sharks, at least they are honestly crooked!